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  • Can we purchase consumable products such as soap, paper towel and toilet paper from you?
    Yes, we have a complete line of consumable products available at a competitive price. Relax and let us take care of it!
  • How can we be assured that all of the tasks we contracted for are being completed?
    Regular inspections are performed. If something is missed, please let us know immediately. Your business is a top priority!
  • How do we change our service schedule?
    Please contact Nick at nick@cartercleaning.net or by calling our office at 763 241-4853 during business hours 8am-5pm.
  • Who do I contact about a question on an invoice we received
    Invoice questions can be directed to nancy@cartercleaning.net or by calling 612 991-0499 between 8am-noon Monday-Thursday. If you need immediate assistance you can contact us at 763 241-4853 or email Nick at nick@cartercleaning.net.
  • How does Carter Cleaning Company communicate with Clients and Team Members?
    In addition to phone and email, we communicate using innovative software called Clean Smarts. time management, supply requests, check lists and other important information is available to our Team Members on-site.
  • We have a bad stain on our carpet, can you remove it?
    The longer a stain remains the harder it can be to remove it. We can remove most stains, but not all
  • How much experience do you have in the cleaning business carpets?
    Carter Cleaning Company has almost 20 years successfully cleaning carpets.
  • Do you have to already be a customer or will you clean a carpet our carpet just one time?
    We offer one-time carpet cleaning to businesses
  • Do you clean carpets in homes?
    No, we only clean carpets at business locations.
  • Will you strip and wax the floor of my business if we are not a regular customer?
    Yes, we do one-time floor work.
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